How we work
We follow a fully transparent process from picking up your Apple device to repairing and delivering it to you. To understand how we go about the entire process even better, we have put together the following information for you.
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Delivery information and conditions
We have put together a few points of information that will help you at the time of sending and receiving your Apple Mac device. We offer two separate modes of transportation to minimize the effort for you. You can do the following while sending us your device:
- Arrange a collection of your Apple Mac device from your home or place of work
- Send MacBook for repair by dropping it off at one of the drop-off points from the link given above
If you choose a device collection through us, you will be charged a minimal commitment fee of £12.95.
If you choose to opt for our Apple Mac repair services by dropping off your device to a drop-off point, you will not be charged any commission fee.
We encourage you to select the option which suits you best while booking our Apple Mac repair services through the online job booking form. While sending the packed device to us, kindly ensure that the packaging is adequate so that the device does not suffer any damage.
The safety of your device is of marvel importance to us. Thus, we recommend that you use the original packaging of your device. In case this packaging is not available, inform us while filling out the online job application form.
We will provide you with the correct packaging for your Apple Mac device.
So, what are you waiting for? Our Apple expert Mac repair services are only an online form away. We offer you a high quality of service coupled with a short repair time. All you have to do is follow the steps and protocol given above to get started on your journey with us.
You can book your assessment today through the contact number and email provided on our website.
In order to minimise effort on your behalf we offer two different methods of transportation, you can either arrange through us a collection from your home or place of work and you will be charged a small commitment fee of £12.95 which will be deducted off your final repair bill or REFUNDED IN FULL if you wish to cancel the repair, if you miss your collection time the collection fee is non-refundable, alternatively you can drop off at one of UPS Nation Wide Drop off points completely FREE No commitment Fee required, please select which option best suits you when booking your repair on our booking form.
In all cases adequate packaging is required, we will NOT open inspect or return a Desktop iMac in the incorrect packaging and you will have to arrange your own courier for collection. (We recommend original manufacturers packaging). If you do not have adequate packaging we can supply you via post the correct packaging for your Apple Mac, please select the correct box for you on our booking form.
Warranty and Insurance
Once we are done repairing your Apple Mac device at our Apple Mac repair centre, we provide you with a warranty for the repair. If your device falls under the same fault within six months of repair, you can inform us about the same.
Insurance and warranty reports
The one-off cost is valued at £85 for an insurance and warranty report. You can take these reports to your insurance company or the warranty provider for approval. The pay-out value is generally determined on a case-to-case basis.